Managing Services(Course sponsored by Aricent), IIT Kanpur

This course focuses on the interdisciplinary nature of Service Management seamlessly spanning Marketing, Operations, Technology and People Management.

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18:47:59 Hours

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English

Last updated

Sun, 15-May-2022

Course description

Service is the key economic engine for most developed countries and also for emerging economies like India. This course focuses on the interdisciplinary nature of Service Management seamlessly spanning Marketing, Operations, Technology and People Management. New Service Business Models will be explored that seek to balance People, Planet concerns with Profit objectives.

What will i learn?

Requirements

skill expert

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₹0

Lectures

47

Skill level

Intermediate

Expiry period

Lifetime

Certificate

Yes
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